Mainstay Group is delighted to announce that as part of a wider business improvement strategy they have been recognised as meeting the high standards of organisational excellence defined by the Investors in People (IIP) framework.
The IIP accreditation is a national quality standard designed to help companies improve their business performance through their people. In achieving the award Mainstay have demonstrated their continued commitment to empowering their employees, supporting a company-wide culture of learning and creating a high-performance environment that delivers the ultimate value to its customers.
Paul Crook, Managing Director for Mainstay, said: "Our ability to provide the highest standard of service to our customers is built on the skills and attitude of our employees, who are our greatest asset. We know that it’s the skill and professionalism of our people that makes us so successful and it’s great that this has been recognised in an official capacity. This award provides clear and independent evidence that we are committed to attracting, supporting, developing and engaging with our staff. We look forward to building on this success going forward.”
As chairman of the Residents Committee, I should like to put on record that many positive comments I have received from residents and owners of apartments in the building expressing great satisfaction with the management of the building by Mainstay.
Chairman,
Residents Management Company
I think the way you are handling matters so far has been excellent and you have really been on the case with suppliers and I think at long last we will benefit from your professional input.
Resident,
Nottingham
It has become apparent from your newsletter that your company vision is for a peaceful, quiet and friendly living environment. I think that this is a vision I can subscribe to, as you a lot of people in my opinion. I hope to enjoy my time here.
Resident,
Lichfield
I feel that I am extremely lucky to live in a such a secure apartment complex with such conscientious caretaking and security staff.
Resident ,
Birmingham